Privacy Policy for Weave & Wealth

At Weave & Wealth, safeguarding your privacy is fundamental to our operations. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our online platform and utilise our financial investment and advisory services, including personal wealth management, ethical investment portfolios, pension planning, estate planning, financial coaching, risk assessment, and digital investment platforms. We are committed to processing your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect various types of personal data to provide our services effectively and responsibly. This may include:

• Identity Data: Names, titles, dates of birth, marital status, and government-issued identification details.
• Contact Data: Residential addresses, email addresses, and telephone numbers.
• Financial Data: Bank account details, investment history, income, assets, liabilities, tax information, and other financial circumstances relevant to our advisory services.
• Transactional Data: Details about payments to and from you, and other details of products and services you have purchased from us.
• Profile Data: Your username and password on our digital platforms, your interests, preferences, feedback, and survey responses.
• Usage Data: Information about how you use our site, products, and services.
• Technical Data: Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site.
• Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties, and your communication preferences.

We also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity.

2. How We Collect Your Personal Data

We use different methods to collect data from and about you, including through:

• Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
  • Apply for our products or services;
  • Create an account on our digital investment platforms;
  • Subscribe to our services or publications;
  • Request marketing to be sent to you;
  • Give us feedback or contact us.
• Automated Technologies or Interactions: As you interact with our site, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
• Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources as set out below:
  • Technical Data from analytics providers like Google Analytics;
  • Identity and contact data from publicly available sources such as Companies House and the Electoral Register.
  • Financial data from credit reference agencies for due diligence purposes.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide the financial investment and advisory services you have requested.
• To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
• To process and deliver your services, including managing payments, fees, and charges.
• To administer and protect our business and this site (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
• To deliver relevant site content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
• To use data analytics to improve our site, products/services, marketing, customer relationships, and experiences.
• To make suggestions and recommendations to you about services that may be of interest to you.
• To comply with legal and regulatory obligations, including anti-money laundering and 'know your client' requirements.

4. Disclosure of Your Personal Data

We may share your personal data with the parties set out below for the purposes outlined in this policy:

• Internal Third Parties: Other companies within the Weave & Wealth group acting as joint controllers or processors, who provide IT and system administration services and undertake leadership reporting.
• External Third Parties:
  • Service providers who provide IT and system administration services.
  • Professional advisers including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
  • Regulators and other authorities based in the United Kingdom or elsewhere who require reporting of processing activities in certain circumstances.
  • Specific third parties nominated by you in relation to your financial affairs (e.g., your accountant or legal representative).

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

5. International Transfers

We do not generally transfer your personal data outside the UK or the European Economic Area (EEA). Should it be necessary for any specific service, we will ensure that a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
• Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

7. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Request access to your personal data.
• Request correction of the personal data that we hold about you.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing of your personal data.
• Request transfer of your personal data.
• Right to withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us at our physical address.

9. Contact Details

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Weave & Wealth
75 Cannon Street, Floor 3
London, Greater London, EC4N 5AE
United Kingdom

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

10. Changes to This Privacy Policy

We keep our Privacy Policy under regular review. Any changes we may make to our Privacy Policy in the future will be posted on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.